Privacy policy

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Kyoritsu Maintenance Co., Ltd. ("Kyoritsu Maintenance") strongly recognizes the importance and social significance of privacy and personal information protection and has established the following privacy policy to ensure proper management.

  1. Section 1 (Purpose of Use of Personal Information)

    Kyoritsu Maintenance will protect the personal information collected and will use personal information lawfully and fairly to provide business services, respond to inquiries, handle incidents and emergencies, analyze surveys, distribute behaviorally targeted advertisements using ad-serving companies such as Google and Yahoo, and provide information on products, services, campaigns, and other promotions, as well as for Kyoritsu Maintenance's business activities and recruiting activities. If it becomes necessary to use personal information beyond the scope of the above purposes, Kyoritsu Maintenance will publicly disclose the reason for such use on its website or by other means.

  2. Section 2 (Details of Personal Information)

    (1) Information received
    Information such as name, address, telephone number, e-mail address, SNS user IDs, date of birth, gender, nationality, passport, visa, marketing information, information entered into forms on Kyoritsu Maintenance's website, information entered by Kyoritsu Maintenance staff upon request, information about previous stays, long-term stays, dormitory stays, etc., use of Kyoritsu Maintenance's services and products purchased, information about preferences known to Kyoritsu Maintenance while using Kyoritsu Maintenance's services, information provided to Kyoritsu Maintenance to use Kyoritsu Maintenance's services, information provided to Kyoritsu Maintenance's business partners, travel agencies, etc., information provided to Kyoritsu Maintenance for various applications, etc.

    (2) Information collected automatically
    Information collected through the use of cookies and other means, such as terminal information, log information, anonymous IDs, location information, IP addresses and personal identification information, security cameras, and other security technologies.
    Kyoritsu Maintenance uses analytical tools such as GoogleAnalytics to track visits to its website.

    (3) Information obtained from third parties
    When Kyoritsu Maintenance collects personal information indirectly from a third party, it will confirm with the provider that the personal information has been properly collected and will obtain personal information only to the extent necessary to achieve the purpose of use after making contractual arrangements with the provider.

  3. Section 3 (Shared Use of Personal Information)

    (1) Types of personal information to be shared
    Personal information as specified in the preceding section.

    (2) Scope of shared use
    (i) Kyoritsu Maintenance's corporate group companies
    Kyoritsu Estate Co., Ltd.
    Kyoritsu Trust Co., Ltd.
    Kyoritsu Foodservice Co., Ltd.
    Japan Placement Center Co., Ltd.
    Kyoritsu Financial Service Co., Ltd.
    Bill Net Co., Ltd.
    Kyoritsu Assist Co., Ltd.
    Kyoritsu Foods Management Co., Ltd.
    Kyoritsu Oasis Co., Ltd.
    Kyoritsu Maintenance Korea Co., Ltd.
    Kyoritsu Maintenance (Thailand) Co., Ltd.
    Central Building Works Co., Ltd.
    Kyoritsu Insurance Service Co., Ltd.
    Kyoritsu Maintenance Sriracha Co.,Ltd.

    (ii) Affiliated organizations
    The Kyoritsu International Foundation

  4. Section 4 (Disclosure and Provision to Third Parties)

    (1) Kyoritsu Maintenance may entrust personal information to external contractors, etc., to the extent necessary for the performance of its business. In such cases, Kyoritsu Maintenance will strictly manage the information and protect personal information within the scope of the contract.

    (2) Kyoritsu Maintenance will not provide personal information in its possession to any third party, except in the following cases
    (i) When given consent
    (ii) When requested to disclose personal information in accordance with laws and regulations.
    (iii) When Kyoritsu Maintenance's interests are substantially impaired due to a violation of the Terms of Use.
    (iv) When it is necessary to protect an individual's life, health, property, or other vital interests.
    (v) When necessary to improve public health or promote children's proper growth.
    (vi) When it is necessary to cooperate with a national agency, a local government or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of such affairs.
    (vii) When disclosing or providing information to subcontractors to the extent necessary to provide services.
    (viii) In the event of a merger, corporate separation, or business transfer, where personal information or the right to control such personal information is transferred.

  5. Section 5 (Handling of Information)

    (1) Kyoritsu Maintenance will implement reasonable security measures to prevent unauthorized access, loss, destruction, alteration, leakage, or other problems with personal information in possession. In addition, when collecting personal information through telecommunications, Kyoritsu Maintenance will strive to ensure security by using SSL (Secure Socket Layer) encryption and other security technologies to protect against interception by third parties during communications.

    (2) Personal information received will be managed under applicable laws.

  6. Section 6 (Retention Period)

    Kyoritsu Maintenance will retain personal information only when necessary to achieve the purposes outlined in Section 2 and promptly delete such information without delay when such necessity no longer exists. Kyoritsu Maintenance may retain and use personal information for a certain period, even after the individual ceases to use Kyoritsu Maintenance's services, to comply with legal obligations and respond to communications necessary for Kyoritsu Maintenance's business operations.

  7. Section 7 (Compliance with Laws, Regulations and Other Norms)

    Concerning the handling of personal information, Kyoritsu Maintenance will observe Japanese laws and regulations related to the protection of personal information, as well as other norms.

  8. Section 8 (The Individual's Choice)

    Provision of personal information to Kyoritsu Maintenance is, in principle, done voluntarily by the individual concerned. In some cases, failure to provide such information may result in the inability to use some of Kyoritsu Maintenance's services, resulting in an inconvenience to the individual concerned. The individual may, at any time, request Kyoritsu Maintenance to disclose, correct, or delete his/her personal information by following the procedures specified by Kyoritsu Maintenance.

  9. Section 9 (Inquiries Concerning Personal Information)

    If you have any questions regarding Kyoritsu Maintenance's handling of personal information, please contact the Personal Information Inquiry Office below. We will respond within a reasonable period and to a reasonable extent after confirming the individual's identity.

    18-8, Sotokanda 2-chome, Chiyoda-ku, Tokyo 101-8621, Japan
    General Affairs Department, Personal Information Inquiry Office, Kyoritsu Maintenance Co., Ltd.
    Phone: 03 (5295) 7780
    Business hours: 9:00 a.m. - 5:30 p.m. (except Saturdays, Sundays, national holidays, and year-end and New Year holidays)

    Please note that we cannot accept requests made in person at our office.

Established February 1st, 2005

Revised September 9th, 2005

Revised April 1st, 2011

Revised July 1st, 2015

Revised June 21st, 2022

Kyoritsu Maintenance Co., Ltd.