Sustainability
Governance
Compliance
Basic Stance on Compliance
The Company has established the following basic stance on compliance, which it enforces among all employees, and promotes the practice of that stance in day-to-day operations.
The Kyoritsu Maintenance Group’s Basic Stance on Compliance
The company name “Kyoritsu Maintenance” embodies our desire to stand together with our customers, with society, and with all those who support us, and maintain a solid presence in the world. Abiding by the rules of the world and society is a fundamental premise for the survival of the Company and its business, and only by earning the trust of society can we grow. The Kyoritsu Maintenance Group views compliance as one of its most important management issues and the foundation for the actions of each officer and employee. By having each and every officer and employee comply with the Compliance Policy in our Compliance Manual in addition to our management philosophy, code of conduct, and management policies established as part of our company motto, we strive to be a company that is trusted on a deeper level and chosen by customers, business partners, shareholders, and all of our stakeholders.
Compliance Promotion Framework
In 2007, the Company established its Compliance Regulations and set up a Compliance Committee, chaired by the President, under the Board of Directors to promote compliance with laws, regulations, and corporate ethics.
The Compliance Committee Secretariat is under the jurisdiction of the Risk Management Department, and oversees the operation of compliance. The Compliance Committee implements the PDCA cycle for compliance-related matters on a quarterly basis and distributes the Kyoritsu Maintenance Group Compliance Manual to all officers and employees to inform them of the Company’s basic stance on compliance and compliance requirements, while working to raise awareness among officers and employees through internal training and the dissemination of information. Additionally, the General Managers of Kyoritsu Maintenance as well as the presidents of Group companies have been designated as persons responsible for promoting compliance as part of efforts to implement compliance practices tailored to the operations of the respective departments within the Group. Furthermore, whistleblowing hotlines have been established to enable the early detection of inappropriate conduct.
Internal Reporting System
Based on the intent of the Whistleblower Protection Act, the Company has established a Compliance Hotline covering all Group officers and employees to maintain and enhance social trust in the Company through the early detection and rectification of misconduct and legal violations.
Operated in accordance with the Internal Reporting System Regulations, this hotline serves as an anonymous reporting and consultation channel accessible to all employees and related parties in the Group (including cohabiting family members and those who departed within the past year), through which 260 reports were received in FY 2024.
The Compliance Committee constantly promotes awareness of reporting methods and conducts awareness-raising activities regarding the internal reporting system to ensure its appropriate use and to encourage reporting.
- ・Acts that violate the law and regulations
- ・Acts that violate internal regulations and manuals
- ・Socially inappropriate behavior
External Reporting
In addition to channels for employees, we have established an external whistleblowing hotline to handle reports from external parties such as business partners and subcontractors. This enables the entire Group to work toward the early detection of misconduct and the improvement of business operations through these reports.
Administration of Compliance Questionnaires
The Compliance Committee administers an annual compliance questionnaire for all officers and employees to foster compliance awareness and enhance the effectiveness of existing systems.
This questionnaire helps the Company to determine the extent of compliance and utilization of the internal reporting system across the entire Group, identify high-priority matters, and address organizational challenges. Additionally, the questionnaire aims to enhance interest in and awareness of compliance among officers and employees in the Group.
Initiatives to Prevent Bribery
The Group recognizes the social importance of preventing bribery and corruption and has taken appropriate measures to establish the following basic policy and ensure that employees are made aware of it and comply with it.
(The following is an excerpt from the Company’s Compliance Manual “(Compliance Items) 5. Prohibition in principle of the receipt of money or gifts that are not part of commercial transactions and prohibition of bribery”)
We do not, in general, give or receive money or gifts not based on commercial transactions. We also do not provide gifts or entertainment to business partners beyond what is socially acceptable. When providing gifts or entertainment to public officials or deemed public officials, we comply with the National Public Service Ethics Code and other relevant laws and regulations to avoid offering improper benefits.
- （1）Prohibition in principle of the receipt of money or gifts that are not part of commercial transactions
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In principle, we shall decline offers of gifts of money or gifts from customers, business partners, etc. that are not part of commercial transactions.
- （2）Prohibition on giving/receiving excessive gifts, entertainment, etc.
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We shall not give or receive entertainment, gifts, or other benefits that deviate from social conventions in our relationships with business partners and their officers and employees.
- （3）Prohibition of requests for kickbacks
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We shall not use our business position to ask business partners for money, gifts, entertainment, or other kickbacks.
- （4）Prohibition of bribery, etc.
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(1) We shall not illicitly provide, or offer to illicitly provide, money or other benefits to a public official.
(2) We shall not provide public officials with gifts or entertainment that are in violation of the National Public Service Ethics Act, the National Public Service Ethics Code, or other similar rules and regulations established by various public agencies or local governments.
(3) We shall not request, or offer to provide, any money or other benefits to any officers or employee of a business partner as an incentive for misconduct for the purpose of improperly influencing business decisions, etc. Similarly, we shall not accept any such requests or offers.