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KYORITSU’s Businesses and Features

Kyoritsu Maintenance by the Numbers

Individual investor ratio

34% On track to reach 40%

Shareholder benefit usage rate

70% High satisfaction among shareholders 

Average annual
growth rate

Approx.6%

Annual hotel guests

Approx.10million

Capital investment

48billion yen

New graduate hires

348 As of April 2026

*As of the end of March 2026

Business and Features

Our Group operates three nationwide businesses—Dormitory, Hotel, and Senior Life—built on our core mission of providing food and housing services. By delivering a sense of comfort and relaxation across all stages of life, we support our customers in leading comfortable and enriching daily lives.

Dormitory Business

Business Overview

Our core Dormitory Business operates 526 facilities with approximately 45,000 rooms nationwide (as of March 31, 2025), encompassing both student and employee dormitories. In our student dormitories, resident dormitory managers and matrons are stationed on-site, and meals planned by registered dietitians are served twice daily (breakfast and dinner). Furnished rooms and well-equipped shared facilities provide residents with a safe and comfortable living environment. We also operate dormitories designed for diverse needs, including international exchange dormitories and concept dormitories.
In our employee dormitories, we offer flexible leasing arrangements that allow companies to rent only the rooms they need for the required period. This enables custom dormitory design and operations, which are utilized as part of corporate benefits programs.

Nationwide Locations

Hokkaido | 26 facilities, 2,333 rooms Tokai/Hokuriku | 32 facilities, 2,690 rooms Tohoku | 30 facilities, 2,692 rooms Kanto/Koshinetsu | 334 facilities, 27,385 rooms Kinki | 74 facilities, 6,887 rooms Chugoku/Shikoku | 10 facilities, 999 rooms Kyushu/Okinawa | 30 facilities, 3,280 rooms

Room Distribution by Area

Nationwide: 536 facilities(46,266 rooms) Hokkaido5% Tohoku6% Kanto/Koshinets59% Tokai/Hokuriku6% Kinki15% Chugoku/Shikoku2% Kyushu/Okinawa7%

Room Distribution by Product

Domeal 14% Employee Dormitories27% Student Dormitories59%

As of March 2025

Understanding Our Business Environment

Strengths

Industry-leading scale and extensive operational track record

We operate over 500 facilities nationwide and hold the No. 1 market share in student and employee dormitories combined, serving approximately 66,000 users annually. We maintain stable demand through partnerships with approximately 1,300 educational institutions and 1,000 corporate clients.

High-quality hospitality and a secure living environment

Resident dormitory managers and matrons are stationed on-site, providing warm, attentive service to residents. We offer a living environment that carries the warmth and reassurance of our boarding-house heritage, along with nutritionally balanced breakfasts and dinners planned by registered dietitians (with a 42-day menu cycle) and furnished private rooms for a comfortable living space.

Facilitating interaction and supporting learning and growth

We host numerous programs that promote interaction among residents, such as welcome parties and seasonal events, providing opportunities for communication. We have also introduced an RA (Resident Assistant) program to cultivate student leaders who advise residents and plan and operate events. In addition, we operate many international exchange dormitories for international students (as of March 31, 2025: 275 facilities nationwide with approximately 5,900 residents), through which we have developed extensive expertise in multicultural living.

End-to-end capability for contracted operations and facility management

We provide comprehensive contracted management and operations for dormitories, company housing, and training facilities owned by educational institutions and corporations. We provide full support for meals, cleaning, procurement of supplies, and cost management. We offer customized facility management plans tailored to client needs, covering everything from daily cleaning and statutory inspections to post-move-out repairs and renovations.

Challenges and Risks
  • Rising construction and repair costs.
  • Difficulty maintaining service levels amid labor shortages and a declining working-age population.
  • Intensifying price competition due to new entrants from other industries and developers.
  • Declining 18-year-old population.
  • Reduced dormitory demand due to school consolidations, closures, and campus relocations back to city centers.
  • Shifts in employee dormitory demand driven by diversified work styles such as remote work and digitalization (DX).
Opportunities
Nationwide Expansion × Corporate Needs
  • Strengthening employee dormitory proposals to regional companies, supporting training, assignments, and transfers.
  • Entering untapped areas and strengthening collaboration with our Hotel Business.
Responding to Diversifying Needs
  • Growing demand for student dormitories due to increasing international student arrivals and housing shortages.
  • Rising demand for employee dormitories due to expanded employment of technical intern trainees.
One-Stop Service
  • Comprehensive proposals for contracted clients: Operations & Management + Meals + Safety Systems.
  • Custom-tailored responses to region-specific needs and environments nationwide.
High-Quality Hospitality
  • Differentiation from competitors and industry peers through RA programs and homemade-style meals.
  • Growing expectations for utilizing employee dormitories to address recruitment challenges and reduce turnover.
Diverse Human Resource Utilization
  • Contributing to job creation by utilizing diverse talent, including regional workers, seniors, and foreign nationals.

Hotel Business

Business Overview

Our Hotel Business operates 138 facilities with approximately 22,000 rooms (as of March 31, 2025) across Japan and internationally, including business hotels under the Dormy Inn brand, as well as resort hotels and Japanese-style hot spring inns under the Kyoritsu Resort brand. We have expanded our brand portfolio to meet diverse customer accommodation needs, including Onyado Nono, a Japanese-style premium brand designed for travelers while maintaining business hotel functionality, and La Vista, known for its exceptional views. At each facility, we provide distinctive services that go beyond conventional hotel norms—including natural hot spring public baths, cuisine prepared with local ingredients, and complimentary offerings such as our signature Yonaki Soba (late-night soba noodles)—in the constant pursuit of delivering relaxation and comfort to our guests.

Nationwide Locations (Dormy Inn Business)

Hokkaido | 12 facilities, 2,159 rooms Tokai/Hokuriku | 13 facilities, 2,428 rooms Tohoku | 11 facilities, 1,947 rooms Kanto/Koshinetsu | 25 facilities, 3,826 rooms Kinki | 12 facilities, 2,626 rooms Chugoku/Shikoku | 13 facilities, 2,128 rooms Kyushu/Okinawa | 9 facilities, 1,847 rooms

Room Distribution by Area (Dormy Inn Business)

Nationwide: 95 facilities(16,961 rooms) Hokkaido13% Tohoku11% Kanto/Koshinetsu23% Tokai/Hokuriku14% Kinki15% Chugoku/Shikoku13% Kyushu/Okinawa11%

Room Distribution by Product (Dormy Inn Business)

Dormy Inn57% Dormy Inn PREMIUM 18% Onyado Nono 16% Dormy Inn EXPRESS 8%

Nationwide Locations (Resort Business)

Hokkaido | 5 facilities, 650 rooms Tokai/Hokuriku | 12 facilities, 932 rooms Tohoku | 2 facilities, 91 rooms Kanto/Koshinetsu | 14 facilities, 1,511 rooms Kinki | 4 facilities, 410 rooms Chugoku/Shikoku | 3 facilities, 260 roomsKyushu/Okinawa | 2 facilities, 385 rooms

Room Distribution by Area (Resort Business)

Nationwide: 536 facilities(46,266 rooms) Hokkaido15% Tohoku2% Kanto/Koshinetsu36% Tokai/Hokuriku22% Kinki10% Chugoku/Shikoku6% Kyushu/Okinawa9%

As of March 2025

Understanding Our Business Environment

Strengths

Differentiated brand strategy and added value

We have established a high-value-added brand position that prioritizes customer experience. By offering distinctive services such as business hotels equipped with natural hot springs and large public baths, our signature Yonaki Soba noodles, and breakfasts featuring locally sourced ingredients, we differentiate ourselves in the market.

Unique expertise and organizational culture built through synergies with our Dormitory Business

The resident-centric service philosophy cultivated through years of operating student and employee dormitories is directly reflected in our Hotel Business. We have elevated the “homestyle hospitality” inherent to our Dormitory Business into a refined hotel model, making the attentive approach of our on-site staff one of our greatest strengths.

Human resource development and organizational structure

We have built a framework that enhances on-site service quality through fair and standardized HR systems, on-the-job training, and well-defined career paths. By implementing tiered training, job-specific training, and e-learning systems, we have established a human resource development system where even those without prior experience can grow with confidence.

Operational efficiency and enhanced convenience through digital transformation (DX)

We are enhancing both customer convenience and profitability by focusing on reservation systems, smart check-in, and integrated database development. By centrally managing data on customers, facilities, and personnel for analysis and decision-making, we strengthen our strategic operational capabilities.

Stable Occupancy and Reservation Response Capacity Through Multi-site Operations

With 138 facilities nationwide (as of March 31, 2025), we have established a broad customer base that spans regional cities and hot spring destinations. Leveraging our nationwide sales, recruitment, and operational structures, we continue to deepen our presence in regional markets and reinforce our competitive advantages.

Challenges and Risks
  • It is essential to further strengthen capabilities in cutting-edge technologies such as AI and IoT, as well as in recruitment and property development.
  • Labor shortages due to declining working-age population and rising cost inflation.
  • Economic recession stemming from global trade policy and exchange rate fluctuations.
  • Fluctuations in travel demand due to increasingly severe natural disasters and extreme heat.
  • Intensifying competition due to entry of overseas companies into the domestic market.
Opportunities
Recovery and Expansion of Inbound Demand
  • Amid recovering inbound tourism following COVID-19, we are advancing strategies aimed at achieving an inbound ratio exceeding 30%.
Increased Supply Capacity Through New Openings and Facility Expansion
  • Expansion of locations and brand variations.
  • Our plans target 20,000 rooms for the Dormy Inn Business and 5,500 rooms for the Resort Business.
Operational Efficiency Through DX and Labor-Saving Technology Introduction
  • By introducing smart check-in, automated payment machines, cleaning robots, and other technologies, we aim to enhance customer convenience and operational efficiency, addressing labor shortages and improving profitability.
Organizational Strengthening and Service Enhancement Through Human Resource Strategies
  • Through comprehensive training systems (such as conversion training and enhanced OJT) and flexible career path systems, we work to develop talent and reduce turnover, establishing a strong foundation for maintaining and improving service quality.

Senior Life Business

Business Overview

Our Senior Life Business operates a total of 14 housing facilities for the elderly with 890 rooms—comprising 7 care-equipped elderly homes, 2 residential elderly homes, and 5 serviced senior housing facilities (3 of which are designated as specified facilities for long-term resident care)—as well as 2 day service centers. By focusing on the three key themes of Dining, Daytime Activities, and Sleep, and by providing appropriate support in each area, we create regular lifestyle rhythms that revitalize daily living and help prevent lifestyle-related diseases and dementia. Through this approach, we support each resident’s lifelong active participation.

Living with Hospitality

A Unique Approach to Three Lifestyle Habits: Dining, Activity, and Sleep Dining

POINT 1: Dining

Homemade, healthy meals that delight all five senses

POINT 2: Events and Club Activities

Events and club activities where residents can take the lead and enjoy

POINT 3: Residential Rooms

Comfortable living spaces designed with our hotel and dormitory expertise

Understanding Our Business Environment

Strengths

Food and housing services leveraging dormitory and hotel operational expertise

We apply the expertise in creating comfortable living environments and meal services cultivated through our Dormitory and Hotel Businesses to housing for the elderly. Menus created by registered dietitians and nutritionists are prepared fresh daily in each facility’s kitchen, with careful consideration to preventing lifestyle-related diseases and dementia.

Supporting residents’ “lifelong active participation” through three themes: dining, daytime activities, and sleep

Our unique, holistic approach integrates nutritionally balanced meals, activities that promote a sense of purpose, and high-quality sleep. As part of our activity care, we offer cognitive health programs through learning opportunities, clubs, and hobbies.

Introduction of cutting-edge monitoring systems

We have introduced AI sensor-based monitoring functions for heart rate, respiration, and fall detection to ensure resident safety. Simultaneously, we promote sleep rhythm regulation through tunable lighting systems that minimize nighttime disturbances. Facial recognition camera systems also help prevent residents with dementia from leaving the facility unattended.

Diverse room types and multi-facility operations

We offer a range of senior housing types—including care-equipped elderly homes, residential elderly homes, and serviced senior housing—to accommodate various needs. As of March 31, 2025, we operate 14 facilities with 890 rooms, primarily in the Tokyo metropolitan area.

Training system to enhance practical skills

To develop staff who can respond to residents and their families promptly and attentively, we incorporate discussion-based training, dementia training, and assessment training to cultivate effective on-site skills.

Challenges and Risks
  • Staff turnover and recruitment difficulties at facilities.
  • Higher development costs driven by rising construction expenses.
  • Achieving the right balance between IoT utilization and mechanization with the value of human touch and care.
Opportunities
Continued Expansion of Housing and Care Demand as the Elderly Population Grows
  • The population aged 75 and over was projected to reach 36.77 million in 2025; the aging rate is projected to reach 33.3% in 2036 and 38.4% in 2067. Demand for serviced senior housing and elderly homes will continue to expand, presenting opportunities for stable market development.
Differentiation and Efficiency Improvements Through IT
  • IoT and AI sensor technologies enable real-time health and safety monitoring, enhancing competitiveness through higher resident satisfaction and operational efficiency.
Leveraging Our Group’s Real Estate Network
  • By drawing on our Group’s extensive real estate portfolio, including dormitory and hotel properties, we can accelerate business expansion.
Third Growth Driver Following Dormitories and Hotels
  • This business is positioned as a key development area with focused plans for growth.
  • We are advancing new product concepts, including multi-generational dormitories.
Rising Demand for Community-Oriented and Value Co-Creation Facilities
  • Interest in facilities that foster interaction with local communities is growing. By supporting “lifelong active participation,” we enhance activities, learning programs, and community partnerships to drive differentiation and improve resident satisfaction.