Kyoritsu Maintenance is rooted in our management philosophy, “The spirit of the company is to put customers first.” Rather than following rigid manuals, we have consistently sought to be mindful of everything happening before us, constantly asking ourselves, “How do we make customers truly happy?” The source of this is our people, and as such we understand how important it is to respect the human rights of all people affected by our business activities, which is why we have established the Kyoritsu Maintenance Group Human Rights Policy based on the Guiding Principles on Business and Human Rights adopted by the UN Human Rights Council as a guideline to fulfill this obligation, and we will promote human rights initiatives.
Basic Approach to Human Rights
The Kyoritsu Maintenance Group complies with all laws and regulations related to human rights, and fully supports and respects the United Nations International Bill of Human Rights, which outlines fundamental human rights, as well as the ILO Declaration on Fundamental Principles and Rights at Work established by the International Labour Organization (ILO), which defines core labor rights.
Scope of Application
This policy applies to all executives and employees of the Kyoritsu Maintenance Group, including full-time, contract, part-time, temporary, and dispatched staff. We also actively encourage all stakeholders involved in our businesses, products, and services—including customers and business partners—to understand and support this policy.
Responsibility to Respect Human Rights
The Kyoritsu Maintenance Group recognizes that its business activities may have a direct or indirect negative impact on human rights. We fulfill our responsibility to respect human rights by ensuring that we do not infringe upon the rights of individuals affected by our operations. In the event that we are found to have caused or contributed to a negative human rights impact, we will take appropriate corrective actions to fulfill this responsibility.
We also reiterate that our products and services are not intended to be used in ways that contribute to human rights violations. Accordingly, if it is suspected that a customer or business partner is causing adverse human rights impacts related to our business, products, or services, we will take necessary measures to encourage respect for and avoidance of human rights violations.
Human Rights Due Diligence
The Kyoritsu Maintenance Group is committed to establishing a human rights due diligence framework in line with the United Nations Guiding Principles on Business and Human Rights. Through this framework, we aim to identify, prevent, and mitigate any potential adverse impacts our operations may have on human rights across all stakeholders.
We apply the following core principles to guide our actions, implement preventive and mitigating measures, evaluate their effectiveness, and disclose the process in a timely and appropriate manner:
- Respect for the Human Rights of Customers
We respect the individual values, beliefs, and cultural backgrounds of our customers and strictly prohibit any conduct that undermines their dignity. We are also committed to protecting customer privacy and personal data. To ensure a safe and healthy environment, we implement strict hygiene standards, enhance security measures, and prepare emergency response protocols.
- Respect for the Human Rights of People Involved with Our Business Partners
To fulfill our responsibility of protecting the rights of individuals within our supply chain, we actively encourage our business partners to understand and support our commitment to human rights.
- Respect for the Human Rights of Our Employees and Colleagues
We are dedicated to creating a work environment where the diverse backgrounds of all individuals working within the Kyoritsu Maintenance Group are respected and protected. We do not tolerate any form of harassment, bullying, abuse, or misconduct. Our goal is to ensure a safe, comfortable, and dignified workplace for all, and we provide ongoing support to achieve this.
Dialogue and Consultation
The Kyoritsu Maintenance Group is committed to engaging sincerely in dialogue and consultation with stakeholders during the implementation of this policy. We also seek independent external expertise on human rights to ensure that our efforts are informed and effective.
Education and Training
To ensure that this policy is fully integrated into all business activities and effectively implemented, the Kyoritsu Maintenance Group provides appropriate education and training to all executives and employees.
Remedy
If it becomes evident that the Kyoritsu Maintenance Group has caused or contributed to an adverse impact on human rights—whether directly through our business activities or indirectly through customers or business partners—we will work to remedy the situation through dialogue and appropriate procedures in accordance with international codes of conduct.
Responsibility
The Kyoritsu Maintenance Group designates a responsible executive to oversee the implementation of this policy and promotes its execution under the supervision of the Board of Directors.
This policy has been formally approved by the Board of Directors and duly signed by the Representative Director of the Company.
Kyoritsu Maintenance Co., Ltd.
President
Koji Nakamura
Established December, 2024
The Company issues a Compliance Manual stipulating respect for human rights and diversity, as well as prohibition against discrimination, harassment, and similar acts. We have clearly outlined in our work rules the mandatory prevention of harassment and the types of conducts subject to disciplinary action. We have also established an external third party Compliance Hotline for early detection and resolution of human rights incidents and harassment. We strive to prevent incidents from happening by ensuring that employees are made aware of and comply with the system through training for new employees, guidance for mid-career hires, and training for new managers.